Terms and Conditions

These conditions govern your access to and use of the ProphetX Casino website, your player account, the games, promotions, payment services, and related features. By registering, logging in, depositing, or otherwise using the platform, you agree to these site terms. This page explains the main rules, rights, and responsibilities that apply when you use our services so you know what to expect and how we operate.

Who may use ProphetX Casino

ProphetX Casino is intended for adults only. You must be at least the minimum legal gambling age in your place of residence to open an account and use our services. It is your responsibility to ensure that online gambling is lawful where you are located. We may restrict access to the platform, specific games, or promotions in certain states, regions, or jurisdictions.

For certain promotions, additional eligibility rules may apply. For example, some offers require that you be nineteen years of age or older and a resident of an eligible United States state. Always check the specific promotion terms before participating.

Creating and maintaining your account

To open an account you must provide accurate, complete, and up-to-date information. Accounts must be registered in your legal name and may only be used by the person named on the account. You may be allowed only the number of accounts permitted by the operator; creating multiple accounts without permission may lead to restrictions or account closure.

We may ask you to confirm or update your details from time to time. If your contact information, payment details, or personal circumstances change, you must update your account promptly.

Identity checks and verification

To protect players and meet regulatory obligations, ProphetX Casino may request documents or information to verify your identity, age, address, or ownership of payment methods. Typical checks include government-issued ID, proof of address, or copies of cards and bank statements. Verification may be required before you can deposit, place bets, request withdrawals, or claim certain promotions.

If verification requests are not satisfied within a reasonable time, we may limit account access, withhold payouts, or suspend services until checks are complete.

Using your player account

You are responsible for keeping your login details secure and confidential. Any activity on your account is your responsibility unless you notify us promptly of unauthorized access. Accounts are personal and non-transferable; you may not share, sell, or otherwise allow another person to use your account.

If you suspect your account has been accessed without permission, contact support immediately through live chat or by emailing help@betprophet.co.

Deposits, withdrawals, and account balances

ProphetX Casino accepts a range of payment methods, including MasterCard, PayNearMe, Trustly, and Visa. The site operates in United States dollars. Available payment options, processing times, deposit and withdrawal limits, and fees may vary by method and location.

Withdrawal requests may be reviewed before approval, and we may require identity or source-of-funds verification before releasing funds. Redemptions and payout processing can be subject to additional checks and delay for compliance reasons. Where applicable, redemptions are typically processed within 48 hours by bank transfer, but processing times can vary by provider.

We reserve the right to place reasonable limits on deposits, wagers, or withdrawals where justified for security, regulatory, or risk reasons.

Bonus terms and promotional offers

Promotional offers, bonus credits, free bets, and other incentives are subject to separate bonus terms in addition to these platform rules. Examples of conditions that commonly apply include:

• Eligibility criteria, including age and residence requirements. Some offers are available only to residents of listed United States states.
• Wagering or playthrough requirements. For certain offers, Prophet Cash may carry a 1x playthrough before becoming withdrawable.
• Time limits and expiry dates.
• Eligible games and markets. Some promotions apply only to sports betting markets at odds of negative five hundred (-500) or better; those offers may not credit slots, table games, or live casino play.
• Maximum conversion or cashout restrictions and other caps.

Examples of current promotions (subject to full terms posted with each offer):

• New User 20% Purchase Match, Welcome Bonus — up to 100 Prophet Cash, 1x playthrough, minimum deposit $5, maximum cashout $100 Prophet Cash, automatic activation from October 15, 2025, available in eligible United States states listed in the offer terms.
• Refer-a-Friend Bonus — 25 to 50 Prophet Cash per qualifying referral, 1x playthrough, automatic activation, availability limited to eligible United States states listed in the offer terms.
• First-Month Cashback — up to 200 Prophet Cash, 1x playthrough, valid for 30 days from first purchase, automatic activation, maximum cashout 200 Prophet Cash, availability limited to eligible United States states listed in the offer terms.

For full details, see the bonus terms for each promotion.

Game availability and service access

We aim to provide a stable selection of games and services, including titles from software partners such as Pragmatic Play, but availability varies by device, location, and regulatory permissions. Games, features, or promotions may be added, removed, modified, or temporarily suspended without notice for maintenance, updates, or regulatory reasons. We do not guarantee that any particular game, feature, or payment method will always be available.

If you experience interrupted sessions, login problems, or errors in a game, please contact support so we can investigate.

Fair play and prohibited behavior

Players must use the platform lawfully and fairly. Prohibited conduct includes, but is not limited to:

• Using false identities or misleading information.
• Fraud, collusion, money laundering, chargeback abuse, or any attempt to manipulate outcomes.
• Using unauthorized software, bots, or automated tools to place wagers or interact with games.
• Exploiting system weaknesses, intentionally matching both sides of a betting market to clear playthrough, or otherwise abusing bonus mechanics.
• Allowing another person to use your account.

We may monitor play and investigate suspicious activity. If we reasonably suspect rule violations, we may take action to protect the integrity of the platform and other players.

What we may do if rules are broken

If we reasonably believe the platform rules, verification requirements, or applicable laws have been breached, ProphetX Casino may, where appropriate:

• Restrict, suspend, or close accounts.
• Withhold, void, or reclaim bonuses and promotional balances.
• Freeze or reverse transactions pending investigation.
• Limit access to specific games or services.

Actions will be proportionate to the suspected issue and will generally be preceded by notification where appropriate, unless urgent action is required for security or regulatory reasons.

Errors, mistakes, and technical issues

Occasional errors may occur, including incorrect balances, display mistakes, wrong odds, or game malfunctions. When an obvious error is identified, we reserve the right to correct it and take reasonable steps to return affected parties to a fair position. We will treat genuine mistakes and disputes fairly, but we cannot accept liability for losses caused by temporary technical faults, unexpected database errors, or third-party failures.

If you spot an error, please contact support with relevant details so we can review the issue.

Responsible gaming and player protection

Gambling should be treated as entertainment, not a source of income. ProphetX Casino provides tools and resources to help you play responsibly, such as deposit limits, wagering limits, session reminders, cooldowns, self-exclusion, and account closures. If you feel your gambling is becoming a problem, we encourage you to use these tools and seek support.

For more information on how to manage play and the support options available, see the Responsible Gaming page.

Intellectual property

The site design, graphics, text, logos, software, and other materials on this platform are the property of ProphetX Casino or its licensors. You may use site content for personal, non-commercial purposes only. Copying, reproducing, republishing, distributing, or exploiting content without written permission is prohibited.

Third-party providers and linked services

Some games, payment solutions, or other services on the platform are provided by third parties and are subject to their own terms and availability. While we partner with reputable providers, ProphetX Casino is not responsible for interruptions, content, or practices of third-party services. Links to other sites are provided for convenience; following a link does not mean we endorse that site.

Limitation of liability

To the extent permitted by law, ProphetX Casino is not liable for indirect, incidental, special, or consequential losses resulting from your use of the platform. This includes losses caused by technical interruptions, unsupported devices, user error, third-party failures, unauthorized access, or events beyond our control. We will, however, act reasonably and transparently when resolving issues and compensating for errors that are our responsibility.

No guarantees

The website, games, and services are provided "as is" and "as available." We do not guarantee uninterrupted access or error-free operation at all times. Availability and performance depend on many factors outside our control, including internet conditions, device compatibility, and third-party systems.

Changes to these site terms

We may update these conditions from time to time. The most recent version posted on this page will apply from the date shown, unless we state otherwise. We recommend that you review the terms periodically. Continued use of the platform after changes are posted constitutes acceptance of the updated terms.

Related policies you should review

These conditions work together with other important policies that govern your use of the site. Please review the following documents where applicable:

• Privacy Policy
• Bonus terms and promotional rules
• Anti-money laundering and KYC policy
• Cookie Policy

These pages contain additional obligations and details that may affect account use, verification, and data handling.

How to contact support

If you have questions about these conditions or your account, contact our support team via the on-site live chat feature, or email help@betprophet.co. We aim to respond promptly and helpfully.

These terms are written to set clear, fair expectations for using ProphetX Casino. By registering, depositing, or playing you confirm that you understand and accept these conditions, and agree to follow the platform rules and any specific terms attached to games and promotions.